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Revolutionizing Audio with PBX Technology!

Make better use of company communication by updating your PBX system. Improved audio quality, made possible by state-of-the-art PBX technology, fosters an air of professionalism and makes for an engaging and natural way to communicate.
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Empower your business with Green Line's remote growth teams, designed to scale seamlessly with your evolving needs. A dynamic and adaptable workforce can boost your growth globally.
Travel and Hospitality
Provide a great guest experience!
A contemporary global communications platform that can scale as you grow is essential as countries welcome back tourists. Our feature-rich PBX enables travel and hospitality firms to communicate with guests worldwide and personalize customer experiences. No matter where your guest is, our technology will connect with you easily!
Retail & E-Commerce
Make shoppers return!
One communications platform for voice, messaging, and a contact center to boost retail and e-commerce consumer loyalty. Local dialing to engage customers, sophisticated routing to match shoppers to the right person, and SMS messaging to meet customers make modernizing company communications easy.
Retail & E-Commerce
Make shoppers return!
One communications platform for voice, messaging, and a contact center to boost retail and e-commerce consumer loyalty. Local dialing to engage customers, sophisticated routing to match shoppers to the right person, and SMS messaging to meet customers make modernizing company communications easy.
Education & Institutes
Start your own!
As an education organization, you know how important effective communication with your team and students/parents is. Thanks to our advanced capabilities, PBX's education communication system will keep the institution running smoothly. What else? Call Forwarding and Device Manager allow teachers to accept calls while traveling or working from home.
Healthcare
Healthcare organizations receive a high volume of patient calls and appointments, so they must have a streamlined communication method to ensure safe and secure conversations and technology that can handle high call volumes. Medical facilities cannot afford miscommunication since patient care and satisfaction are at stake. With PBX, keep patient conversations discreet, clear, and to the right doctor.
Business Process Outsourcing
We understand the importance of customer service in BPO, third-party contact centres, and general business services. For client success, representing businesses across industries needs a strong worldwide communications infrastructure. Our powerful technology and large virtual number inventory for BPOs may speed up processes, improve connection quality, and generate additional income.
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What is virtual Number?

To use a private branch exchange (PBX) system, businesses can take advantage of virtual numbers offered by their local phone operator or local exchange carrier. When a business incorporates virtual phone systems into its communication infrastructure, it may provide clients with individual numbers for each employee or workstation without having to install individual phone lines into the private branch exchange (PBX). This allows for the efficient management of communication traffic.

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Advantages of PBX Phone Systems

Businesses may save plenty of money on maintenance with PBX systems, which means they have more room to develop and be more productive. By combining greater digital and wireless capabilities with less hardware, software, and maintenance, a private branch exchange (PBX) phone system reduces expenses. A PBX system also has the added benefits of being easy to set up and scalable.
Features that make a PBX phone system stand out include:
  • The installation of a private branch exchange (PBX) system is as simple as installing software; in contrast, the installation of a traditional phone system requires a skilled professional.
  • This phone system features an intuitive web-based interface that allows for easy customization and maintenance.
  • VoIP may save you a lot on long-distance and international calls. Establish free phone calls and connect office/branch phone systems easily.
  • Call forwarding, conferencing, queuing, voicemail, and auto attendant are some of the business-rich features.
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Why choose the Green Line SMS Gateway?

Reliability: Our robust infrastructure ensures high message delivery rates, allowing you to reach your audience promptly and consistently.

Global Reach: With our extensive network coverage, you can connect with customers and clients around the world, expanding your outreach and global presence.

User-Friendly Platform: Our intuitive and easy-to-use platform lets you manage your SMS campaigns effortlessly. Whether you're a seasoned professional or new to SMS marketing, our platform caters to all skill levels.

Customization: Tailor your messages to fit your brand personality. From personalized greetings to targeted promotions, our platform empowers you to create messages that resonate with your audience.

Real-Time Analytics: Gain valuable insights into your SMS campaigns with our real-time analytics. Track delivery rates, engagement metrics, and more, allowing you to optimize your strategies for maximum impact.

Facilitate easy access for your staff

Seamless connectivity and effective collaboration

Call Routing

Directing incoming calls to the appropriate extensions or departments

Auto-Attendant

Providing a voice menu for callers to navigate and reach the desired destination

Internal Communication

Allowing users within the organization to communicate via extensions

Call Queuing

Holding incoming calls in a queue during peak times

Cost Management

Contributing to cost savings through features like VoIP and efficient call handling.

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Knowledge Base

Our team has created a knowledge base to help customers finish tasks quickly.

Support Team

Our staff collaborates with customer support to deliver the finest service.

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Frequently Asked Questions

A PBX is a private telephone network used within an organization, allowing users to communicate internally and externally using different communication channels, such as analog, digital, or VoIP (Voice over Internet Protocol).

The primary purpose of a PBX system is to facilitate internal communication within an organization and connect external calls to the appropriate internal extension.

 

There are traditional PBX systems, IP PBX systems, and hosted/cloud PBX systems. Traditional PBX uses physical hardware, while IP PBX relies on Internet Protocol for communication. Hosted PBX is a cloud-based solution where the PBX system is hosted and maintained by a service provider.

A PBX system works by routing calls between internal extensions and connecting external calls to the appropriate internal extension. It manages features such as call forwarding, voicemail, conference calling, and more.

PBX (Private Branch Exchange) and PABX (Private Automatic Branch Exchange) essentially refer to the same concept. The term “PABX” is an older term that emphasizes the automatic switching capabilities of the system.

 

VoIP PBX (Voice over Internet Protocol Private Branch Exchange) is a type of PBX that uses Internet Protocol to transmit voice and multimedia content. It allows for more cost-effective and flexible communication solutions.

Advantages include cost savings on internal calls, improved communication within the organization, centralized control over communication features, and the ability to integrate with other business applications.

An on-premise PBX is physically located within the organization’s premises and is maintained by the organization itself. A hosted PBX, on the other hand, is provided and maintained by a third-party service provider, and the organization accesses it via the Internet.