Who we are
Suggested text:Our website address is: https://www.greenline.lk.
We at Green Line recognize the value of privacy. This privacy statement applies to https://greenline.lk, our website and services, as well as any other website that makes mention of these words. We describe below how we collect, use, disclose, and safeguard the personal data you submit. Any person who visits or uses the services provided by Green Line is referred to as "you" or "your" in this policy. Green Line is referred to as “we,” “us,” and “our.”
Information We Collect
Information Provided by You:
When you register on our site, sign up for an event or service, download a product, or submit an application through our careers page, we may ask you to provide some or all of the following information:
- Your name
- Email address
- Phone number
- Job title (optional)
- Company
- Industry (optional)
- Country
- State (optional)
You may choose to visit our site anonymously without providing the above information. However, certain services on our site, such as event registrations, may require mandatory submission of these details. For services requiring payment, such as event registrations, we may also ask for your credit card details, as they are essential for processing payments.
Suppose you visit our site to apply for a specific career vacancy or receive notifications about future career updates. In that case, you may also be requested to upload your resume or curriculum vitae.
Information Collected Automatically:
We also collect certain standard information that your browser sends to every website you visit, such as your IP address, browser type and language, access times, and referring website addresses.
Additionally, our website may use cookies to facilitate your access to our sites and to track and analyze your activities on our website, including navigation, number of visits, and search items. This helps us gain insights into our visitors' behaviors and improve our site accordingly. Please refer to our Cookie Policy for details on how we use and store cookies.
This generic information does not identify you personally but provides valuable insights into user patterns and frequently visited sections of our site and helps us make device-specific improvements.
Why We Collect Your Information
We collect information from our customers, partners, and other visitors to our site who use our services. The information we collect from you may be used in the following ways:
- To fulfill service requests: For example, if you fill out a "contact us" form requesting to speak with an account manager or report an issue with one of our products, we use your information to respond accordingly.
- To personalize your experience: Your information helps us better understand and respond to your individual needs by providing targeted information that may be more relevant to you.
- To improve our website: We continuously strive to enhance our website offerings based on user interactions such as content clicks or downloads.
- To analyze effectiveness: We analyze the effectiveness of our marketing campaigns and usage of our products and services, as well as track lead generation for our sales processes.
- To process transactions: Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company without your consent, except for the purpose of delivering the purchased service requested by you.
- To create your online profile: We create an online profile for every user who registers on our site or for a service, enabling you to log in to your Green Line account.
- To send marketing communications: If you indicate interest in specific areas when providing your contact details, we may send you marketing materials, event invitations, and updates related to those areas. Your provided email address may also be used to send important site or service-related updates.
- To enable partner and certification access: We facilitate sign-up and access to our partner portal or certifications portal.
- To provide support: For current customers, we enable access to support services on our designated support platform. Non-customers can utilize our community channels to ask questions.
- To administer contests, surveys, or site features: We may use your information to conduct contests, surveys, or other site features.
Who Is Your Information Shared With?
We prioritize the security and privacy of your information and do not sell, trade, or otherwise share your information with unrelated outside parties. However, we may share your information with the following entities:
- Subsidiaries and Affiliates: We share information with our subsidiaries, affiliates, and other related entities, such as Green Line subsidiaries in various countries, to support our operations, including support, marketing, account management, and technical services relevant to our website and offerings.
- Service Providers: We engage service providers to assist in operating our website, conducting business, or servicing you. These may include providers of Customer Relationship Management (CRM) software, email services, chat tools, conferencing platforms, and other necessary operational tools. These service providers are authorized to access and use information strictly necessary to perform their tasks and are bound by confidentiality obligations to ensure the security of your data.
- Payment Processing: For transactions requiring payment on our website, we utilize third-party service providers to manage credit card processing. These providers are restricted from storing, retaining, or using billing information for any purpose other than credit card processing on behalf of Green Line.
- Corporate Transfers: In certain circumstances, we may share your data within our corporate group, which includes entities like Green Line subsidiaries and affiliates worldwide. This sharing is done to support various business operations and services related to our website and offerings.
How Do We Process Your Data?
We collect and process your personal data based on lawful bases, which include:
- Consent: We process your personal data where you have permitted us. You have the right to withdraw or decline your consent at any time.
- Contract: We process your personal data when it is necessary to perform a contract with you
- Legitimate Interests: We process your personal data for our legitimate interests, such as ensuring security, complying with legal obligations, and administering our business effectively.
When we rely on your consent or legitimate interests, you have the right to withdraw consent or object to processing, as outlined in the "Your Rights to Your Data and How to Manage Your Preferences" section below.
Security of Your Data
We implement security measures, including HTTPS and regular system monitoring, to protect your data. While we strive to safeguard your information, we cannot guarantee absolute security against breaches.
Your Rights to Your Data and How to Manage Your Preferences
We retain your information for purposes consistent with the original collection, such as maintaining your account or fulfilling legal obligations. You have the following rights regarding your data:
- Access, Correction, and Deletion: You can access, correct, or delete your personal data by logging into the user portal on our website. You may also request a copy of your data in a portable format.
- Withdrawal of Consent and Limitation of Use: You have the right to withdraw consent or limit our use of your data where legally permissible.
- Unsubscribe and Deletion: You can unsubscribe from our mailing lists or request deletion of your data through our "Submit a Request" form or by following unsubscribe links in our emails. Note that deleting your data may affect service provision for some offerings.
We may retain your personal data even after you cease using our services or unsubscribe if necessary to comply with legal obligations, maintain security, prevent fraud, or fulfill your request.
Third-Party Offerings and Services
We may include or offer third-party products or services on our site at our discretion. These third-party sites have their own privacy policies that are separate from ours. We take no responsibility or liability for the content and activities of these linked sites. We encourage you to review the privacy statements of these websites to understand how they secure your data. We strive to protect the integrity of our site and welcome feedback about these third-party sites.
Information About Our Website
This privacy policy applies solely to information collected through our website and not to information collected offline. Please also review our Terms of Use section, which governs the use, disclaimers, indemnities, and limitations of liability related to our site and services at https://www.greenline.lk/terms-of-service/.
Changes to Our Privacy Policy
We reserve the right to amend this privacy policy at any time. Individual email notifications will not be sent for updates. Any revisions will be posted on this page, so we encourage you to check this page periodically.
By using our site, you consent to our privacy policy and any revisions to that. If you do not agree with our privacy policy or any changes made to it, you may delete your profile.
Dispute Resolution Mechanisms
In compliance with data protection regulations, we are committed to resolving complaints regarding our collection or use of your personal information. If you do not receive timely acknowledgment of your complaint from us or if we have not addressed your complaint to your satisfaction, please visit us at,
Address: No. 103/1, Colombo Road
Kaluwella, Galle - 80000
Southern Province. Sri lanka
Email: info@greenline.lk
Phone: (+94) 11-4256-599
Information About Data Controllers, Processors, and How to Contact Us
For this website, Green Line is represented by,
Address: No. 103/1, Colombo Road
Kaluwella, Galle - 80000
Southern Province. Sri lanka
Email: info@greenline.lk
Phone: (+94) 11-4256-599
If you have any concerns about your data on our website, you also have the right to contact your country's independent data protection monitoring organization.
Updated: 15th June 2024